Nokia VAMS — UX Case Study

Nokia VAMS — UX Case Study

Redesigning Nokia’s mission-critical security platform to help experts work faster, clearer, and more seamlessly.

Redesigning Nokia’s mission-critical security platform to help experts work faster, clearer, and more seamlessly.

ENTERPRISE SaaS

PRODUCT

VAMS

ROLE

Product Designer

TIMELINE

2 months

TEAM SIZE

6 including Lead Designer,

UX Researchers and UX Designers

MY DIRECT CONTRIBUTION

The end-to-end UX designs,

Interaction Design, Prototyping

Leading the end-to-end designs and delivery, leading validation research, stakeholder management

Here's a quick summary, if you're in hurry!

The Problem

SRA was powerful but inefficient. Nokia's expert security teams were critically hampered by a slow, complex, and unintuitive vulnerability management tool, leading to severe "alert fatigue" and business risk.

💡 The Solution

Revamped Design, role-based platform featuring powerful filtering, bulk-action capabilities, and simple workflow visualizations to transform the user experience.

View Full Case Study

Context

Nokia’s Vulnerability Assessment & Management System (VAMS) is used globally by product security leads, experts, and managers to assess risks across product lines.

The Challenge

The tool was failing the experts it was built for.

  • Experts lost hours daily fighting clunky workflows.

  • Business risk: delayed assessments = slower threat response

Insights

Assess vulnerabilities in minutes, not hours

Faster

Trust the data at a glance

Trust the data at a glance

Clearer

Work in one tool without switching

Work in one tool without switching

Seamless

The 4 Key Insights

The Quicksand of Inefficiency

Slow, repetitive workflows

The Illusion of Functionality

Unreliable search/ filter

The Fog of Information

Broken hierarchy, poor terminology

The Silo Effect

No integration/notifications

The Approach

Accelerate Everything

Faster, Speed up every key workflow.

Save minutes per task.

Clarity above all

Clearer, Design a clear, glanceable interface. No ambiguity.

Make it discoverable & reliable

Trustworthy & Fix broken features and make core actions intuitive.

Be a single source of truth

Seamless & Integrate, notify, and centralize tasks within the tool.

Early Ideation

Whiteboarding timelapse

The Solution

Components Redesigned

  • Vulnerability & User Lists

  • Affected Releases

  • Filters

  • Assessment Flow

  • CVSS Score Editor

Impact & Outcomes

~30 min

Time saved per user daily

The new design saves users about 30 minutes daily with

10–20 sessions.

25

Reduced decision points

Streamlined key screens to eliminate 25 decision points, saving 30–60 seconds at every session start.

95%

Faster time-to-action

Cut session load time from 2 minutes to just 5 seconds, enabling near-instant user response.

19

Fewer clicks to start

Dropped from 20 clicks to just 1 to initiate an

assessment—removing unnecessary friction.

90%

Reduced assessment time

Brought task time down from 15 minutes to under 2, thanks to optimized workflows and bulk actions.

Don't be a

Stranger

Have an opportunity for me, want to share ideas or just chat? I'm all ears!

ganeshshenoys@gmail.com

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ganeshshenoys@gmail.com

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Don't be a

Stranger

Have an opportunity for me, want to share ideas or just chat? I'm all ears!

ganeshshenoys@gmail.com

Copy

Copied

ganeshshenoys@gmail.com

Copy

Copied

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